FREQUENTLY ASKED
QUESTIONS

AMG Experience programs will be added throughout the year. We strongly recommend that you join our email notification list to receive updates as soon as we unleash exciting new events by clicking here.

Participants must be at least 21 years of age and possess a current valid driver license.  Additionally, speak and understand English fluently.

The helmets used at AMG Experience are sanitized daily and are equipped with radios and speakers used for instruction, therefore personal helmets are not permitted.

AMG PERFORMANCE: No previous drive experience is required.

AMG ADVANCED: Participants must complete AMG Experience PERFORMANCE Training or another qualified performance driving school.

AMG PRO: Participants must complete AMG Experience ADVANCED Training or another qualified performance driving school.  Preapproval prior to registration is a must.

AMG PRO+: Participants must have successfully completed AMG Experience PRO Training within the last 12 months. No alternate previous driving experience is accepted for entry into AMG PRO+.  Preapproval prior to registration is a must.

AMG DRIFT: No previous drive experience is required.

AMG DRIFT+: Participants must complete DRIFT training prior to registering for DRIFT+.

All participants must be at least 21 years of age and possess a current valid driver license.

Yes, however you must successfully complete each program in the following order: PERFORMANCE, ADVANCED, PRO, and PRO+.

All registrations at the AMG Experience driving events are non-transferable to alternate participants and must be used by the first-intended registrant. In addition, registrations cannot be moved to alternate dates or rescheduled.

Cancellation Policy

We strongly encourage you to not bring a non-driving guest. The reason is there is very little to occupy them while you are on the track. However, it is possible to register one non-driving guest per paid registration. They must be 18 years of age or older (proof of age is required at time of registration) and sign a waiver upon arrival.

Please note that the guest will not be able to ride in a vehicle with you. The cost for a guest at AMG PERFORMANCE, ADVANCED, PRO+, DRIFT, and DRIFT+ is $250, PRO is $500. The cost for the ADVANCED and PRO guest includes attendance at the evening function.

You can request to be grouped with someone during your registration process. Simply enter the name of the person you would like to be grouped with during the registration process or let our agent know when you register over the phone. You can also email us ahead of time at [email protected] with your request, and we’ll try our best to accommodate.

If an event date is full, you can join a wait list for that date. We utilize the wait list when cancellations occur. You can join a wait list by selecting the link next to your desired date during your registration. Wait listers are prioritized by the date you join. We will contact you via email if there is an opportunity to confirm and provide 48 hours to accept. If you do not respond or decline, we will remove you from the wait list. NOTE: The wait list is only for a single event date, however you can join multiple wait lists. No payment is required to join and there are no guarantees of placement.  Wait list requests do not automatically transfer to the following year.

Depending on what program you are attending, it runs from approximately 8:00AM to approximately 5:30PM. Program schedules can vary and samples can be viewed within the on Track, on Road and on Ice materials on the website

On Track programs run from approximately 8:00am to 5:30PM each day with roughly 15% of your time spent in classroom sessions. The remaining 85% of the day is spent at drive modules.

You will drive several different Mercedes-AMG models at all AMG Experience events. Personal vehicles are not required or permitted for participants. You can find more detailed information HERE. Vehicle list is subject to change.

Yes, by participating in driving events, the participant accepts financial responsibility for any vehicle damages incurred, with a liability cap of $5,000.

AMG Experience drive programs are lead by a group of instructors that are professionals with tenured motorsports backgrounds. The instructors cover a broad spectrum of motorsports backgrounds from open wheel, sports car and sedan racing in North American and Europe, in addition to offering many years of experience instructing both novice and advanced drivers. 

Yes, a catered group breakfast and lunch will be served during the event.

Any dinner reception opportunities will be communicated to participants, if available.  

No, hotel and transportation are not included in your program costs. You are responsible for making your own travel arrangements.  You can find hotel recommendations under the Locations Page.

Be sure to have your valid driver’s license with you.

Dress in cool or warm, comfortable clothing with long pants/khakis or jeans; shorts are not recommended. Footwear should be flat, thin-soled shoes such as driving shoes or sneakers; sandals, open-toe shoes, or extreme high heels are not permitted. It’s a good idea to bring a hat or ballcap as well as a windbreaker or fleece jacket to anticipate any weather changes during the day.

Yes, you are allowed to take photos and video while at the AMG Experience. Please note, the use of personal dash or windshield mounted cameras (such as GoPro cameras) are prohibited for safety precautions. No in-car photography is permitted.

Yes, AMG Experience exclusive merchandise is available for purchase at most events and also available for purchase online at Mercedes-Benz Lifestyle Collection.

As a participant in the AMG Experience it is absolutely critical to speak and understand English fluently. In order to ensure your safety and the safety of others enrolled in this program, we ask that English language skills be a requirement to attend any level of training with the AMG Experience. Please email us should you have any questions: [email protected].

It is a credit offered to new AMG owners that permits attendance to select AMG Experience events.  The AMG Purchase Reward has variable credit offers depending on the model purchased. Click here to learn more about AMG Purchase Reward offers

The AMG Purchase Reward is valid for one year from the vehicle purchase date. A VIN must be submitted through our registration system to confirm eligibility. Once registered, all details will be reviewed for eligibility verification. Please note that Certified Pre-Owned purchases and employee leases are not eligible. Additionally, the registered owner of the vehicle must match the participant’s name, as AMG Purchase Rewards are non-transferable. 

Click here to learn more about AMG Purchase Reward offers.

The AMG Purchase Reward Program offers two participation offers with an AMG Experience depending on the model purchased. If you purchased a new Mercedes-AMG in the last (12) months, please check your offer details here.

No, it is not valid for CPO or pre-owned Mercedes-AMG vehicles. It is only valid for purchase or lease of new Mercedes-AMG vehicles.

No, there is no cash value, it is non-transferable and is only for legal owner/ lessee.

The AMG Purchase Reward complimentary offer ($1995) can be applied to AMG Experience PERFORMANCE, ADVANCED, PRO and PRO+, provided the course prerequisites have been met. You will be required to pay the admission fee variance. The discounted ($995) AMG Purchase Reward can be applied to only the PERFORMANCE and ADVANCED on Track.  Only one AMG Purchase Reward per registration can be applied.

Customers can register once vehicle delivery has taken place. Mercedes-Benz USA will validate legal delivery within 30 days of customer reservation.

One Purchase Reward experience per Mercedes-AMG vehicle purchase or lease with no limit on purchases/leases. The reward is valid for one person.  However, a customer is welcome to purchase additional seats or any other programs offered.

Yes, a dealer can make a reservation on a customer’s behalf. We do prefer the person that plans to participate create their own registration, to maintain accurate infromation.

Customers must be 21 years old and receive delivery in the US.

Any accommodations or transportation to and from the event location are not included with on Track and on Ice events. Some on Road events may have inclusion. Any particulars about accommodations and transport will be provided within your registration and booking materials.

Please review the cancellation policy at the link below.

Cancellation Policy

Please review the cancellation policy at the link below.

AMG Purchase Reward Cancellation Policy